Knowledgebase

In the form settings make sure that the field "Form will be sent from this email" is an email address that ends in your domain, alternatively you can leave this field blank and it will be automatically set to no-reply@(yourdomain).com and should work, if you are still having problems receiving emails from your contact form please contact support.

SMTP settings are for advanced users that want to route their email through another mail server, it is recommended not to use these settings unless you know what you are doing.

Adding form:
Drag & drop "Form" from main toolbar;
Choose form composition.
Customising form:
Form:
Select form and choose “Edit Form” in right toolbar.
Select “Type” to choose the field type.
Write “Name” to name the field.
(Optional) Write “Placeholder” to give a placeholder text to the field.
(Optional) Select “Required” to make the field required.
To change field order, drag and drop using arrow symbol on the left.
If additional fields are required, choose “Add Option”.
Select “Apply” to save changes.
Write email(s) for the form to be sent from and to.
Write email subject, form sent message.
(Optional) Set to "Submit to URL instead" to have your form data sent to URL.
Select “Inquires” to view received form replies.
Button:
Write submit button text.
Select near “URL after submit” to insert URL or select a page on your website, if needed select "Open in a New Window".
To customise the button more, use “Align”, “Font”, “Style”, “Colour”, “Background”, “Border”, “Shadow”, and “Spacing” options.
Fields:
Select "Font" to customise the font of the fields.
Select "Background" to change field background.
Select “Border” to add borders to fields.
Select “Spacing” to adjust the field spacing.
Labels:
Select "Font" to customise the font of the labels.
Select "Label Column Width" to change label size.
Adjust label position by selecting “Left”, “Above”, or “As placeholder”.
SMTP:
Click "SMTP Enable" to enable SMTP.
Write "SMTP Host" and "SMTP Port".
Select "SMTP Encryption".
Write "SMTP Username" and "SMTP Password".
Google reCAPTCHA (v2):
Write "Site key" and "Secret key" in right toolbar to add Google reCAPTCHA.
Size:
Set form size or "Allow to adjust size automatically".
Advanced:
Write desired JavaScript code in "onSubmit JS event" field (this code will be triggered once the form is submitted);
Mark "Capture GCLID identifier" box to enable Google Click Identifier capture.

Please check if you have inserted Google Maps API key to map's properties:

Select the map by clicking on it;
In the right toolbar choose "Google Maps";
Edit "API Key".

If you have more than one map on your page, you need to insert API key in all maps.
Create your API key here.

If you see this message on published website, it means that your used API key lacks some requirements on Google Console account.

In order to see details of the problem:

Open Developer console in browser on your website page with Google map (usually key F12);
Switch to tab "Console";
Find a red error message from Google with problem details. Follow specified recommendations to fix the problem.